Attend

The 35th annual, Oscar-qualifying New Orleans Film Festival (NOFF) takes place October 17-27, 2024 across the city with in-person events, parties, panels, filmmaker pitches, and much more!

The majority of the lineup will also be accessible via NOFF Virtual Cinema globally between October 17-27, 2024. Geo-restrictions apply to some screenings.

There will also be free events and panel discussions geared at filmmakers and those interested in learning about the craft. Featured filmmakers will have access to additional programming geared at opening doors in their careers. 

NOFF is open to all guests 18 years of age or older, due to adult content. Films appropriate for all ages will be notated with a “Family Friendly” tag in the online Film Guide.

Passes are on sale now. Tickets will go on sale to NOFS Members on September 25, 2024, at 12 PM and to the General Public on October 2, 2024, at 12 PM.

For your convenience, All Access passholders do not need to book tickets in advance. Please pick up your physical pass before attending a screening or event to guarantee entry. Each pass will have a QR code to scan for priority entry. Please arrive no later than 15 minutes prior to the screening, as any open seats will be released at that time. 

Physical passes are not provided for the 6 Film Pass or the Student + Teacher Pass. Present the QR code from your NOFF Eventive account for venue entry by logging in on your device or showing a screenshot for scanning.

Tickets will be available online until each physical screening begins. At that time, they will be available for purchase at the onsite NOFF Box Office; or, by scanning your pass at the venue entrance for All Access passholders; or in the case of a Rush Line, either.

There will be no physical tickets provided this year; simply show the ticket on your mobile device (our preference), via screenshot or by logging into your account; or bring your personally printed copy to be scanned at entry.

Venue Box Offices open one hour prior to the day’s first screening and close one hour after the last screening begins. Cash and checks will not be accepted. Please be prepared to pay with a debit or credit card, or Apple/Google Pay via smartphone.

If you are not going to use your pass or ticket, and have paid for it, it can be transferred through your account to a friend using their email address by logging into your account and selecting “My Passes” or “My Tickets” then Manage. Transfer the pass by entering the email address of the person you are giving the pass. 

If you have purchased tickets or passes for events  you can not attend, please consider your purchase as a donation to the New Orleans Film Society.

Passes and tickets are otherwise non-refundable. All sales are final. Should a screening be canceled by NOFF, your ticket will be transferred to view the film online at your leisure. If the film isn’t screening in the Virtual Cinema, we will allow you to select another in-person screening to attend.

Instructions for guests to transfer a pass: 

Step 1 – Log in to noff2024.eventive.org

Step 2 – Select My passes from the top right menu. 

Step 3: Click the gear to the right of SHOW BARCODE.

Step 4: Select Transfer Pass.

Step 5: Enter the email of the person receiving the pass.

At this time, the recipient will get an email prompting them to accept the pass.

Step 1: Click the link in the email. 

Step 2: Accept the pass transfer.

Follow the same instructions using “My Tickets” for individual screening tickets.

Yes. All customer payment information is submitted securely to our payment processor, Stripe, using the most stringent, PCI Level 1 compliant security protocols.  Eventive stores customer credit card details securely, and the festival staff does not have access to your credit card information. You may request that your payment information be unlinked from your account by choosing the “account settings” link at the upper right while logged in and viewing the New Orleans Film Society organization page.

If advance tickets to a screening are unavailable, a Rush Line will form in a designated location at the venue half an hour before the scheduled screening. Any available seats will be released on a first-come, first-served basis to those in line. All Access Passholders receive priority entry before the Rush Line. 

If you need assistance before the festival we are available via phone at 504-309-6633, and email at info@neworleansfilmsociety.org. 

You can also use the Contact Us Chatbox on our website (bottom right corner) to reach us Monday through Friday during regular business hours.

If you need help after these hours, please email info@neworleansfilmsociety.org and we will get back to you as soon as possible.

Members can email members@neworleansfilmsociety.org.

The NOFF Virtual Cinema is available online with the purchase of an individual ticket or the following passes: All Access, Virtual Cinema for One, Virtual Household, Six Film Pass, and Student + Teacher. 

Yes!

You can connect your computer to your TV or another external monitor via a HDMI cable.

If you have an Apple TV, Fire TV or Roku device, you can use the dedicated Eventive app for these platforms after booking your ticket online.

If you have Chromecast, you can cast the film from Chrome on your computer or Android phone. If Chromecasting, you must have a 3rd generation or later Chromecast stick.

Please Note: Due to content protection restrictions, the Screen Mirroring feature on Smart TVs and other devices cannot be used. Many browsers built into Smart TVs and other devices will NOT allow protected content to play.

Content can be watched on PCs running Windows 7, Windows 8.1 or Windows 10, and Intel-based Macs running macOS 10.12+. You can also watch films on Android tablets and phones using Chrome, and on iPhones and iPads using Safari.

Supported browsers: Google Chrome, Firefox, Microsoft Edge, Opera. We recommend using the latest version of your browser. Internet Explorer is not supported.

To watch on an iPhone or iPad, use Safari on iOS 11.2 or later.

Important note: Due to content protection restrictions, the Screen Mirroring feature cannot be used. Additionally, HDMI or other video dongles cannot be connected to your device. Instead, use AirPlay or our dedicated TV app to watch on your TV.

To watch using an Android device, use Chrome on Android 6.0 or later. 

To Chromecast from a mobile Android device:

Make sure your mobile phone or tablet is on the same Wi-Fi network as your Chromecast device. Tap the “Cast” icon in the lower right hand corner of the player. If no icon appears, this means casting is not supported on your device.

To Chromecast from computer:

Open the content in the Google Chrome browser. Click the “Cast” icon in the lower right hand corner of the player. If no icon appears, this means casting is not supported on your device.

To check the compatibility of your device, please click here.

Please click here for troubleshooting more detailed tech questions. 

To purchase and or use tickets and/or passes, you will be required to create an account in Eventive. You will need to log in to this account to access your tickets and passes, so hold on this information!

Tickets will be sent to the email address attached to your account.

When you purchase a ticket you will also receive a confirmation email that includes information about when your selected program will be available for viewing and a link to open it up.

You will need to be logged into your Eventive account to watch the film. Navigate to the virtual film page and click the “Watch Now” button. 

If you are not logged in to your Eventive account, the button will read “Unlock Now”. Simply log-in using the pop-out or the button in the top right corner of the page and proceed to Menu. 

UNLOCK WINDOW : 7 days 

WATCH WINDOW: 48 hours

When you unlock a virtual screening, you will have the “unlock window” duration to begin watching. Once they start watching (i.e., click “Play”), you will have the “watch window” duration to play the content. 

All available 2024 NOFF feature length films and shorts programs will be available to watch anytime from October 17, 2024, at 7:30pm until the festival closes at 11:59 PM on October 27, 2024, unless specifically restricted per film. 

In select cases, NOFS distributes discount codes through community partners to provide access to the festival.

If you have a code, select the film you want to watch and click “Unlock Now”. It will say Unlock ”Film Title”. Below that it will say “Have a Discount Code.” Click that and input your discount code. The cost will change according to the code. Proceed to sign in to Eventive or create an account, if you do not already have one, and then enjoy the film.

The individual virtual film pages will indicated if closed captions are available.

PASS – Think of it as a virtual badge. You will use it to unlock virtual programs before and during the festival.  

LIVE STREAM PROGRAM – For our purposes, a Live Stream event will include those that happen at a specific time and occur live (Q&A, Panel Discussions, Round Tables) and/or are the recorded versions of live events that occurred earlier in the festival. 

GEO-BLOCK – On rare occasions, the festival will be asked to limit the audience of a given program to a specific geographic area. Should a program be geo-blocked, it will be noted in the home page for the presentation and will also be found on the watch page of the virtual festival in the Geo-Blocked section.

AVAILABILITY WINDOW – This is the time frame during which a program is available.

UNLOCK WINDOW – This is the time frame one has after unlocking a program to begin watching it.

WATCH WINDOW – Once a program is unlocked, the watch window is the amount of time one has to view the program.

All scheduled program times are listed in Central Standard Time.

Live Chat Support from Eventive and additional technical troubleshooting resources are available through Eventive by clicking “Need Help?” in the top right corner of your browser window. Or by visiting https://watch.eventive.org/help. This feature is monitored by Eventive technicians and available 9am-11:59pm CST 7 days a week, with limited support outside these hours as well. If you need to reach a member of the NOFF team, please see Customer Service Availability. 

HOW DO I ENABLE ACCESSIBILITY OPTIONS?

1. Hover the cursor over the video you are currently watching to make the video controls visible.
2. On the bottom right, click on the sprocket icon.
3. Click on the subtitles button and select English to enable on-screen captions. Click on Audio Track and select Audio Description to enable Audio Descriptions.

Note: If a film is in a language other than English and has subtitled burned into the image, you do not have to enable subtitles or captions. 

We are aiming to have every film supported with captions and encouraging filmmakers to create audio descriptions.

INTERNET SPEEDS

For any device, you will need a robust and reliable internet connection. Check your internet speed by running a speed test. The minimum recommended bandwidth for streaming is 5 Mbps download speed. For 1080p quality we recommend a minimum of 8 Mbps download speed.