TICKETS

The Broadside Screening Tickets –– NOFS Members $12 | General $15
Click here to start booking.

Virtual Cinema Tickets –– NOFS Members $8 | General $10
Click here to start booking.

PASSES

New Orleans Film Society’s Scene Stealer, Producer’s Circle, and Executive Producer’s Circle members get two complimentary French Film Festival patron passes. Moviegoer and Take Two members get $15 off of All Access Pass and $10 off of Virtual Pass.

Become a Member Now

If you are already a member, click on login (top right below) to get your discounts at the checkout!

View 2021 French Film Festival pass sales.

Read the digital version of the festival brochure here.

View 2021 French Film Festival film guide.

BOX OFFICE

The Festival Box Office at The Broadside will operate daily between 7:00 pm-8:30 pm. 

Advance reservations, and arriving in time to be in your seat 15 minutes prior to showtime, are the only way to guarantee seats. 

If you have already purchased your ticket, there is no need to visit the Box Office upon arrival. You may proceed to the entrance for your screening and your ticket will be scanned at the gate. There will be no physical tickets provided –– simply show the ticket on your mobile device (our preference), or bring your personally printed copy to be scanned at entry.

If you need to purchase a ticket and cannot do so in advance, or need on-site customer service, visit the Festival Box Office to book any remaining screening tickets and to assist with booking future screenings. 

For the safety of our staff and guests, cash and checks will not be accepted at the Box Office. Please be prepared to pay with a debit or credit card, or Apple/Google Pay via smartphone. Purchasing online in advance is always the safest way to purchase. 

THE VENUE

The Broadside
Address: 600 N. Broad, New Orleans, LA 70119
Entrance and exit from N Broad st. 

25’ wide outdoor screen
Capacity: maximum is 150 ppl, but NOFS will monitor City guidelines and adjust accordingly.

Seating
There will be adirondacks chairs on-site arranged to accommodate 1, 2, or 3+ sections and each of them will be designated with 6ft physical distancing in mind. There will also be picnic tables that seat up to six people. Please follow the rules and adhere to all on-site staff requests. Please don’t bring any seating of your own. 

Concessions
There will be a cash bar and food truck on the site.  No outside food and drinks allowed.

Restrooms
ADA 4 single portalets without running water (cleaning station outside)

ADA Access
The venue is wheelchair accessible, however, we want to note that the seating area is paved with small rocks, but there is also a section with flat concrete pavement.

GETTING THERE

Public Transportation

Bus 94/Broad – stop #4662 N. Broad St. at Lafitte St. (Broadmoor to New Orleans East line via Gentilly)  

Bus 84/Galvez – stop #2002 N. Galvez at Lafitte (CBD to Lower Ninth Ward line via Mid-City and St Claude)

Bus 32/Leonidas-Treme – stop #8501 Orleans at N. Dorgenois or stop #8490 Orleans at Broad (Uptown to Downtown line via Mid-City) 

Streetcar 47/48 Canal Street/Cemeteries – stop  Stop #898 Canal at Dorgenois or Canal at S. Broad 

Bikes
Access via Lafitte Greenway bike trail. Bike racks will be available on site. 

Use the newly launched New Orleans Bikeway Blueprint digital map that will show you all bike lanes that will connect you with the Lafitte Greenway trail. You can also use 2020 New Orleans Bicycle Map and Guide to Safe Cycling 

Vehicles
There is a free parking lot in front of the venue. You can also park for free by the Broad Theater.

ACCESSIBILITY

The Broadside doesn’t have closed captions or audio description capabilities.  

New Orleans Film Society is happy to provide American Sign Language interpreters at no charge for anybody who requests in advance. Please contact NOFS at info@neworleansfilmsociety.org or call at (504) 309-6633. 

HOW CAN I WATCH FRENCH FILM FEST ONLINE?
The Virtual version of FFF will be available online with the purchase of select passes or tickets.

Content can be watched on PCs running Windows (Versions 7, 8, and 10) and Intel-based Macs running macOS 10.12+ (Sierra). You can also watch films on Android tablets and phones using Chrome on Android 6.0 or later, and on iPhones and iPads using Safari on iOS 11.2 or later.

If you have an Apple TV or Roku device, you can use Eventive TV apps for these platforms. If you have a Chromecast (3rd gen or later), you can cast to it from Chrome on your computer or Android phone or tablet. Please note: You must unlock films in your web browser before they will be available in the TV apps. Roku’s app, Apple TV, and Firestick do not allow closed captions. For helpful tips about using Apple TV and Roku, click here.

Additionally, you can connect your computer to your TV or another external monitor via HDMI cable. Please see the general troubleshooting selection below for more detailed tech questions.

HOW DO I BUY PASSES AND TICKETS?
Passes and tickets are available for purchase on neworleansfilmsociety.org in advance. Please see “Passes and Tickets” for prices, release dates, and descriptions.

CAN I PURCHASE INDIVIDUAL TICKETS FOR EACH FILM?
Yes, individual tickets will be available on March 5th for our members and festival passholders to book, and will go on sale for the public on March 12th.
If you would like to purchase a ticket to stream an individual program, head to the Virtual Cinema page. Here you can browse through all of the available programs. Purchase your ticket by selecting Unlock and then enter your email address to create an account. You will then be prompted to enter your credit card information to complete the purchase of your ticket.

WHAT HAPPENS ONCE I PURCHASE MY PASS OR INDIVIDUAL TICKET?
To purchase and or use tickets and/or passes, you will be required to create an account in Eventive. You will need to log in to this account to access your tickets and passes, so hold on to this information! Your log-in is your email, and your password can be reset on the site if need be by clicking “Forgot Password?”.

You must use the “FFF2021 Login” button on our website at the top right to see all your FFF purchases and reservations. The “Member Login” button is only for membership renewals.

IS MY PAYMENT INFORMATION SECURE? 
Yes. All customer payment info is submitted securely to our payment processor, Stripe, using the most stringent, PCI Level 1 compliant security protocols.  Eventive stores customer credit card details securely, and the festival staff does not have access to your credit card information. You may request that your payment information be unlinked from your account by choosing Account Management from the menu bar at the top left of the page, and then “Remove” under your payment information.

HOW DO I FIND A FILM I UNLOCKED OR PRE-ORDERED IN THE FFF VIRTUAL CINEMA? 
First, make sure you’re logged in by clicking the “Member Login” from the top-right of this page.

There are multiple ways to find films you’ve unlocked or pre-ordered, once you have logged in:

• When you purchase or reserve a ticket you will receive a confirmation email that includes information about when your selected program will be available for viewing and a link to open it up. Click the “Watch Now” from the original listing for the program.
• Go to the tickets icon in the top-right menu bar or use the top left menu bar and choose My Tickets. Click Watch Now next to your selected film.
  Navigate to the film guide and choose the showing or browse film programs in the FFF virtual cinema.
• Choose Watch Now during the availability window. If you are not logged in, the button will read “Pre-order now” or “Unlock Now” and prompt you to log in.

PURCHASE WINDOW: You may begin pre-ordering films before the festival begins and prior to a film’s specific virtual premiere date. Pre-ordering is encouraged, as some films can be reserved a limited number of times. See “available” dates on the film page to determine when the film’s online festival premiere is (i.e. when you can begin watching).

UNLOCK WINDOW: Once you unlock a film, you have 48 hours to begin watching.

WATCH WINDOW: Once you click play, you may pause, but you will have 24 hours to finish enjoying the content. This is to prevent users from sharing login information. If you would like to invite a friend or family member to watch a program, consider purchasing a Household Virtual Pass which allows each film to be watched twice on the system.

All unlock and watch windows close at 11:59 pm CST on the last day of the festival, March 31, 2021.

IS THERE A WAY TO CREATE A WATCH LIST?
You can create a watch list using the My Content Library feature in the virtual festival. Add content to your library by unlocking the films that you would like to watch within the player.

Go to Virtual Cinema and make sure you are signed in to your account in the upper right corner.
Go to the program you wish to add to your content library. By clicking Unlock and selecting Unlock with [Unnamed Pass/Your Name] for $0, the film will be added to your Content Library under the Currently Unlocked label.

To view your Content Library, click your initials in the upper right corner, and from the drop-down menu, select My Content Library.

Once you click Unlock, you will be able to watch the film anytime within the dates of the festival. Note: Do not click “Watch Now” (or press play) until you are ready to watch the film. Once you press Watch Now, you have 24 hours to watch the film.

CAN I REWIND OR START A PROGRAM OVER?
Yes, you have complete access to the entire program during your watch window.

DOES MY WEB BROWSER AFFECT STREAMING?
Please reference the supported operating systems and browsers below. If you are trying to access a film program and receive an error message, clear your browser history, then close and restart your browser.

Supported operating systems:

• OS X/macOS: 10.12 or later
• Windows: Windows 7 or later
• Linux: Ubuntu 16.04 or later / Fedora 25 or later / Red Hat Enterprise Linux 7.0 or later

Supported browsers:

• Google Chrome: Version 51 and newer
• Safari: 9 and newer
• Internet Explorer: 11
• Edge: Version 31 and newer

Mobile:

• iOS: iOS 11.2 or later
• Android: Android 6.0 or later
• Windows Phone (beta): Windows Phone 8.0 or later

I PURCHASED A TICKET FOR A FILM AND NOW IT’S TELLING ME TO UNLOCK IT AGAIN. WHAT DO I DO?
Please confirm that you are logged in with the same email address or Facebook login you used to purchase your pass. You can login using the login link at the upper right corner of the screen, or if you are not logged in at all you’ll be prompted to login after clicking “Unlock Now.”

HOW CAN I REDEEM MY DISCOUNT CODE TO WATCH A MOVIE?
In select cases, NOFS distributes discount codes through community partners to provide access to the festival. If you have a code, select the film you want to watch and click “Unlock Now”. It will say Unlock ”Film Title”. Below that it will say “Have a Discount Code.” Click that and input your discount code. The cost will change according to the code. Proceed to sign in to Eventive or create an account, if you do not already have one, and then enjoy the film.

RETURN AND REFUND POLICY
Passes and tickets are non-refundable. All sales are final. Should a physical screening be canceled, your ticket will be transferred to view the film and related filmmaker Q&A, if applicable, online.

Consider:

• transferring your ticket to another person ( you can do that easily through Eventive by providing their email address),
• exchanging a ticket for online viewing or another film, or
• treating it as a donation to the New Orleans Film Society; your support means the world to us.

WILL THERE BE CLOSED CAPTIONS AVAILABLE FOR THE FFF VIRTUAL CINEMA?
All films are captioned with English captions. Select filmmaker Q+As will have captioning. Please note: watching using the Roku app does not allow for closed captions. For further accessibility information, click here.

FFF VIRTUAL CINEMA GLOSSARY:

PASS – Think of it as a virtual badge. You will use it to unlock virtual programs before and during the festival

GEO-BLOCK – On rare occasions, the festival will be asked to limit the audience of a given program to a specific geographic area. Should a program be geo-blocked, it will be noted in the film description for the presentation and will also be found on the watch page of the virtual festival in the Geo-Blocked section.

AVAILABILITY WINDOW – This is the time frame during which a program is available.

UNLOCK WINDOW – This is the time frame one has after unlocking a program to begin watching it.

WATCH WINDOW – Once a program is unlocked, the watch window is the amount of time one has to view the program.

All scheduled program times are listed in Central Standard Time.

CAN I WATCH FILMS FROM OUTSIDE THE US?
Most of the films will be available to watch from anywhere in the world, but there are a select few that have geographic restrictions. Restrictions are listed here.

• Here are the restrictions:
  • Geo-blocked to the U.S. – Two of Us, Antigone, 14 Days, 12 Nights.
  • Geo-blocked to American South – Our Own (Les nôtres)
    • Texas, Oklahoma, Arkansas, Louisiana, Mississippi, Alabama, Tennessee, Kentucky, West Virginia, Maryland, the District of Columbia, Delaware, Virginia, North Carolina, South Carolina, Georgia, and Florida.
  • Physical only, no virtual screening – Mandibles (Mandibules)

WHAT IF A SCREENING SELLS OUT? IS THERE A RUSH LINE?
Physically distant Rush Lines will form at the Box Office half an hour before the scheduled screening. Any available seats will be released on a first-come, first-served basis to those in line. Please be prepared to pay with a debit or credit card, or Apple/Google Pay via smartphone only.

WHAT IF I DECIDE NOT TO USE MY TICKET(S)?
Passes and tickets are non-refundable. All sales are final.

Consider:

• transferring your ticket to another person ( you can do that easily through Eventive by providing their email address),
• exchanging a ticket for online viewing or for another film screening outdoors, or
• treating it as a donation to the New Orleans Film Society; your support means the world to us.

WHAT IF THE SCREENING IS CANCELLED DUE TO THE WEATHER?
NOFS will monitor daily weather conditions and will make decisions about the show cancellation no later than 2 h before the screening. All ticket holders will be notified via email, text, and call about the cancellation. You will be asked to contact us if you want to exchange your ticket for an online ticket or another film, turn it into a donation or receive a refund. If we don’t hear from you within 48 hours, we will consider your ticket a donation to NOFS.

WHAT ARE THE SEATING ARRANGEMENTS?
There will be outdoor chair seating available for all. The seating pods will be arranged to accommodate 1, 2, or 3+ sections and each of them will be designated with 6ft physical distancing in mind. There will also be picnic tables that seat up to six people for larger groups. Please follow the rules and adhere to all on-site staff requests.

WHAT ARE COVID-19 SAFETY MEASURES IN PLACE?

• Please do not attend any events and stay at home if you are experiencing symptoms of COVID-19. See the CDC guidelines for COVID-19 symptoms here.
• Masks are required to enter the venue, per City guidelines. Physical distancing will be maintained for lines and seating. NOFS reserves the right to decline a refund to anyone who refuses to follow the rules and guests who refuse will be asked to leave.
• The Box Office is cash-less; tickets must be purchased with a credit or debit card or through Apple/Google Pay via smartphone. No cash or check will be accepted.
• No pre and post-viewing congregations are permitted in and around the venue.
• All staff and volunteers will be wearing masks at all times.
• Sanitizing stations will be available to service the areas adjacent to the box office, restrooms, concession stand, entrance/exit.
• At all times, all guests must maintain a 6ft social distance from other people, either in line or at their seats.
• Extra masks and hand sanitizer will be available for your use should you need them.
• Patrons are required to wear masks when using public restrooms. Guests must wash hands or use hand sanitizer frequently, including after using restrooms and touching other public spaces.
• The lines to the restrooms will be arranged with a 6ft distance between parties and they will be marked on the ground.
• Restrooms will be cleaned by Broadside staff at regular intervals during screenings
• Seats will be sanitized, wiped, and sprayed with disinfectants between screenings.
• The City of New Orleans requires contact information for individuals attending large gatherings. No tickets can be purchased for any screening without providing your full name and contact details. Please show up early to allow additional time at the box office should you need to make an on-site purchase.
  We will have 1 safety control officer per 50 people in accordance with State Fire Marshal Open Safety Guidelines to maintain COVID-19 protocols.

CUSTOMER SERVICE 

We are available during regular business hours 10am – 6pm CST Monday-Friday. You can contact us in different ways:

• Chat with us by clicking the teal “Contact Us” envelope icon in the bottom right corner of our website,
• Email us at info@neworleansfilmsociety.org, 
• Call us at (504) 309-6633.

During the days of the outdoor screenings (Tuesday, March 23rd – Wednesday, March 31st) we will be available every day from 10am – 7pm CST.